Expert Help for Reducing Cancellations and No-Shows
One of the most frustrating occurrences for the doctor and staff is when scheduled patients don’t show up for their appointments. When this becomes a common occurrence, problems start to pile up, including revenue downturns, scheduling conflicts, and lowered staff morale.
The good news is that as intractable as a problem as this might seem, there are protocols and training that can drastically reduce no-shows and cancellations.
We have the scheduling process down to a systematic, tested, and effective procedure that will keep cancellations and no-shows from harming your practice. In fact, solving this problem results in positive outcomes all around, including increased cash flow, smoothed out scheduling and better staff morale.
Southwest Management Group will help you solve your cancellation problems, and take your practice to the next level.
We focus on:
- Staff Training
- Scheduling Success
- Software Solutions
- Financial policies
- Effective sales protocol
- Insurance management
Sally Morgan - Dental Consultant
Jessica Jacobs - Dental Consultant
Southwest Management Group provides each practice high touch, personalized and customized management and consulting. Each practice is different with it’s own unique concerns and as your consultants, we address each of them in a way that works for you and your staff as well as your demographics.
- Cash Flow Issues
- Collection and Production Concerns
- Staff Conflict
- Low patient Retention
These are often the top reasons that a doctor will reach out to us! In order to grow and enhance your practice, we address all of these areas with customized protocols to meet your practices’ needs. Each area is not just a “stand alone” concern. If the doctor is having production and collection concerns, we need to address many of the areas that also impact that in order to get the desired result.
Putting together the different pieces that impact the distinctive protocols allows us to impact the practice in a positive way, getting the results that the doctor wants to achieve the practice vision.
Get Help with No-Shows & Cancellations!
Sign up for our free in-person problem solving session for reducing your no-shows and cancellations by filling out our quick practice questionnaire.
We make practices profitable. Success starts with removing the most urgent roadblocks holding you back…